Terms of Service

These Terms of Service (“Terms”) apply when you access or use the Run and Gets mobile application, website, rewards marketplace, community features, and related services (together, the “Services”). The Services are operated by Run and Gets, Inc. (“Run and Gets,” “Company,” “we,” “us,” or “our”).

By creating an account, using the Services, recording activity, earning Runcoins, claiming rewards, or participating in community features, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Services.

You may use the Services only if you can enter into a binding agreement with Run and Gets and are legally permitted to use the Services in your location.

• You must provide accurate account information and keep it up to date.
• You are responsible for keeping your login credentials secure.
• You may not use another person’s account or allow another person to use your account.
• We may refuse, suspend, or close accounts where required by law, platform rules, security requirements, or these Terms.

Run and Gets is a fitness rewards product, not a medical service. The Services may show activity, workout, heart-rate, progress, and reward information, but they do not provide medical advice, diagnosis, or treatment.

• You are responsible for deciding whether an activity, workout, challenge, routine, or community goal is appropriate for you.
• Consult a qualified health professional before starting or changing an exercise program if you have health concerns.
• Stop exercising and seek medical attention if you experience pain, dizziness, shortness of breath, or other concerning symptoms.
• Use reasonable care when exercising outdoors, using equipment, sharing your location, or participating in challenges.

Some features require an account, device permissions, and compatible third-party services. Depending on how you use Run and Gets, the app may request access to health, fitness, location, notification, device, and wearable data.

You control many permissions through your phone, watch, health app, and third-party account settings. If you disable permissions, disconnect integrations, or remove required access, some tracking, verification, Runcoins, rewards, and community features may not work.

Eligible activity may be recorded in the app or imported from supported health sources and wearable integrations. Run and Gets may support live workout tracking, phone GPS workouts, watch-based workouts, passive activity signals, and synced activity from supported sources such as Apple Health, HealthKit, Health Connect, Wear OS, Garmin, Xiaomi/Amazfit, Fitbit, or other integrations we make available.

Supported sources, activity types, verification methods, and earning rules may change over time. A connected device or third-party app may be unavailable, delayed, inaccurate, or unsupported for a particular activity, platform, country, or account.

Runcoins are an in-app rewards balance created by eligible activity and other in-app earning opportunities. Runcoins are not cash, currency, stored value, wages, salary, or a financial product. They have no cash value unless we expressly say otherwise, and they cannot be sold, transferred, traded, assigned, or exchanged outside the Services.

Runcoins may be calculated using factors such as activity type, time, steps, distance, heart-rate data, strength signals, effort, verification level, streaks, routines, active boosts, account status, subscription status, and daily or promotional caps. Trial users, Premium users, and non-Premium users may have different earning limits or eligibility.

We may adjust, delay, reverse, expire, cap, withhold, or remove Runcoins if we believe they were awarded in error, generated by ineligible activity, affected by technical issues, connected to misuse, or required by law or partner rules.

The rewards marketplace lets eligible users claim available partner rewards, perks, vouchers, benefits, offers, or other items using Runcoins or other eligibility rules shown in the app.

• Each reward may have its own cost, availability, country limits, quantity limits, expiry date, partner terms, Premium requirement, redemption steps, and other conditions.
• Claiming a reward may deduct Runcoins from your balance and save the reward to your claimed rewards.
• Rewards may be changed, paused, substituted, corrected, removed, or become unavailable without notice.
• Third-party partners, not Run and Gets, may be responsible for supplying, honoring, shipping, or supporting certain rewards.

We are not responsible for a partner’s products, services, availability, policies, or refusal to honor a reward where the partner’s own terms are not met.

Some features, earning levels, caps, boosts, rewards, or benefits may require a Premium plan, trial, subscription, or in-app purchase. Prices, billing periods, trial rules, renewal rules, cancellation options, and refund rights may be presented by Apple, Google, Stripe, or another payment provider.

Subscriptions may automatically renew unless canceled according to the applicable app store or payment provider rules. We do not control every payment-provider decision, including refund approvals, payment failures, renewal timing, taxes, exchange rates, or app store account settings.

Run and Gets may include community feeds, comments, spots, followers, squads, squad chat, challenges, leaderboards, rankings, profiles, achievements, and other shared features. When you use these features, your name, avatar, activity, progress, ranking, comments, squad participation, or other profile information may be visible to others depending on your settings and the feature design.

You are responsible for what you post, share, or send. Do not post content that is unlawful, abusive, harassing, hateful, misleading, invasive of privacy, sexually explicit, spam, infringing, or otherwise harmful. We may remove content, limit visibility, restrict community features, or suspend accounts that violate these Terms or community safety expectations.

Challenges, leaderboards, squads, rankings, and similar features are intended for motivation and friendly competition. Results may depend on device accuracy, sync timing, supported metrics, verification level, privacy settings, account status, and rules for the relevant challenge or leaderboard.

We may correct results, remove ineligible activity, cancel or adjust challenges, resolve disputes, or disqualify activity or accounts where we believe the result is inaccurate, unfair, abusive, manipulated, or otherwise inconsistent with the feature rules.

You agree not to misuse the Services. You must not:

• Submit false, manipulated, duplicated, automated, simulated, or misleading activity data.
• Use bots, scripts, emulators, tampered devices, GPS spoofing, sensor manipulation, account sharing, or other methods to gain unfair rewards or rankings.
• Interfere with the Services, security systems, APIs, reward systems, or connected integrations.
• Attempt to access accounts, data, systems, or features without authorization.
• Copy, sell, transfer, scrape, reverse engineer, or exploit the Services except as permitted by law.
• Use the Services for unlawful, fraudulent, harmful, or commercial activity without our written permission.

To protect users, partners, and the reward system, Run and Gets may review activity, account behavior, device signals, location signals, workout metadata, reward claims, community behavior, and other information described in our Privacy Policy.

We may reduce or deny Runcoins, hold reward claims, remove content, limit features, require additional verification, suspend or close accounts, or take other action if we believe activity is ineligible, unsafe, fraudulent, abusive, technically invalid, or inconsistent with these Terms.

The Services may connect with third-party platforms, devices, app stores, health apps, payment providers, analytics services, partners, and reward providers. Your use of third-party services may be governed by their own terms and privacy policies.

We are not responsible for third-party services, data accuracy, outages, policy changes, account decisions, reward fulfillment, or any products or services provided by third parties.

The Services, including the app, website, designs, text, graphics, logos, trademarks, software, systems, and other materials, are owned by Run and Gets or its licensors and are protected by intellectual property laws.

We grant you a limited, personal, non-exclusive, non-transferable, revocable license to use the Services for their intended purpose, subject to these Terms. You do not receive ownership rights in the Services or our intellectual property.

You retain ownership of content you submit, post, or share through the Services, such as profile information, comments, photos, squad messages, or other materials. You grant Run and Gets a worldwide, non-exclusive, royalty-free license to host, use, reproduce, display, distribute, and adapt that content as needed to operate, improve, protect, and promote the Services.

You must have the rights needed to share your content, and your content must not violate another person’s rights or these Terms.

We may update, change, suspend, or discontinue any part of the Services, including activity eligibility, earning rates, Runcoins rules, rewards, Premium features, community features, device support, and integrations.

We may update these Terms from time to time. If we make material changes, we will take reasonable steps to notify you, such as by updating the date above, posting in the app or website, or sending a notice where appropriate. Continued use of the Services after changes take effect means you accept the updated Terms.

The Services are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we disclaim warranties of any kind, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, availability, and reliability.

We do not guarantee that the Services will be uninterrupted, error-free, secure, compatible with every device, or that every activity will sync, verify, earn Runcoins, or qualify for rewards.

To the fullest extent permitted by law, Run and Gets and its affiliates, officers, directors, employees, contractors, licensors, partners, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost data, lost rewards, lost Runcoins, service interruptions, personal injury, or other losses arising from or related to your use of the Services.

Nothing in these Terms limits liability that cannot be limited under applicable law.

You agree to defend, indemnify, and hold harmless Run and Gets and its affiliates, officers, directors, employees, contractors, licensors, partners, and service providers from claims, damages, losses, liabilities, costs, and expenses arising from your use of the Services, your content, your violation of these Terms, your misuse of Runcoins or rewards, or your violation of any law or third-party rights.

You may stop using the Services at any time. We may suspend or terminate your access to the Services, remove content, or close your account if we believe you violated these Terms, created risk for Run and Gets, users, partners, or third parties, or if we are required to do so by law or platform rules.

After termination, some provisions of these Terms will continue to apply, including provisions about intellectual property, disclaimers, limitation of liability, indemnity, dispute resolution, and any obligations that by their nature should survive.

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles, unless applicable law requires otherwise.

Before filing a claim, you agree to contact us and try to resolve the issue informally. If a dispute cannot be resolved informally, disputes may be resolved through binding arbitration where permitted by law. You and Run and Gets waive the right to a jury trial and agree to bring claims only on an individual basis, not as a class action or representative proceeding, except where prohibited by law.

If you have questions about these Terms, contact Run and Gets at contact@runandgets.com.